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Fundamentals of CRM with Dynamics 365 and Power Platform

You're reading from   Fundamentals of CRM with Dynamics 365 and Power Platform Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

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Product type Paperback
Published in Oct 2020
Publisher Packt
ISBN-13 9781789950243
Length 644 pages
Edition 1st Edition
Concepts
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Author (1):
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Nicolae Tarla Nicolae Tarla
Author Profile Icon Nicolae Tarla
Nicolae Tarla
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Table of Contents (20) Chapters Close

Preface 1. Section 1 - Platform Structure and Extensibility Capabilities
2. Getting Started with Dynamics 365 FREE CHAPTER 3. Dynamics 365 Platform Structure 4. Section 2 - Default Modules Available with the Platform
5. Dynamics 365 Sales Application 6. Dynamics 365 Customer Service 7. Dynamics 365 Field Service 8. Dynamics 365 Project Service Automation 9. Dynamics 365 Marketing 10. Section 3 - Customization, Configuration, and Extensibility
11. Dynamics 365 Customer Engagement and Power Platform 12. Customizing Dynamics 365 13. Building Better Business Functionality 14. Section 4 - Integrations
15. Out-of-the-Box Integration Capabilities 16. Custom Integration Capabilities 17. Section 5 - Administration
18. Core Administration Concepts 19. Other Books You May Enjoy

Document generation templates

Document generation templates have also been added to Microsoft Dynamics 365. While with older versions we had to create either custom reports or various programmable processes to be able to generate branded and well-formatted documents such as a Quote or an Invoice, now, we can do all that with a single click. Once the templates have been generated and loaded into your organization, they are made available to users.

From a record where you want to generate a document based on a template, navigate to the extended ribbon options and find the Word Templates option, as shown in the following screenshot:

Here, you can either create a new word template if permissions allow you to, or you can use an existing one if available. The following screenshot shows the available options:

Selecting the default Invoice Summary template triggers an export to Word. If you save the document and open it, it will be formatted like so:

Note that once a document has been generated...

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