Selecting the appropriate functionalities to build your solution and presentation
Give yourself time to quickly skim through the scenario, understand the big picture, and develop some initial thoughts about the solution. Then, let's go through it again, section by section, and incrementally build the solution.
Understanding the current situation
The first paragraph has some general information about PVA's business model. It also tells us important information about the different personas that are going to use the system. We now know that they have a marketing team, a sales operations team, and nurses. Each is doing a specific set of activities. Based on that, we can start creating a draft of our actors and licenses diagram. Your diagram could look as follows:
I have included an assumed Nurse manager role in anticipation of needing someone to create and manage the nurses' schedule...