Business requirements
JungleSea Inc. allows its customers to find and discover anything they might want to buy online. Its objective is to bring in as many suppliers and partners as possible into their ecosystem so that they can offer a wide range of products for customers to buy at the lowest possible prices. However, their current IT infrastructure is not agile or responding to the changing needs of their business. Years of stovepipe application development (stovepipe systems so tightly bound together that the individual elements cannot be differentiated, upgraded, or refactored) has created a proliferation of enterprise and regional applications, with little thought given to an integrated enterprise. Some of the shortcomings include:
Poorly documented sales and order fulfillment business process
Lack of visibility into the end-to-end sales fulfillment business
Multiple inventory systems to deal with and more to come in the future
Customer and order management systems not integrated in real...