Expanding Your Automation Landscape
It is important to find and apply automation at the right place and at the right level. Usually, when searching for automation use cases, people make mistakes by automating the inappropriate tasks and end up wasting money, effort, and time. This is the reason why we need to analyze the environment and day-to-day tasks and find the best tasks as automation candidates. We can use your statistical data such as event tickets, customer change requests, and project tasks to find this information.
In this chapter, you will learn about the following topics:
- Finding your automation use cases in your day-to-day work
- Automation feasibility and usability
- Involving teams in the automation journey
- The Ansible dynamic inventory
We will start with standard methods to analyze the tasks to find the highest number of tasks and check the feasibility of automation. We will explore the integration opportunities between IT service management...
