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Workshop in a Box: Communication Skills for IT Developers

You're reading from   Workshop in a Box: Communication Skills for IT Developers Unlock the secrets of effective communication to transform the way you interact and solve problems with your team, and maximize the value of your IT skills

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Product type Paperback
Published in May 2015
Publisher Packt
ISBN-13 9781783000760
Length 156 pages
Edition 1st Edition
Concepts
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Author (1):
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Abhinav Kaiser Abhinav Kaiser
Author Profile Icon Abhinav Kaiser
Abhinav Kaiser
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Table of Contents (13) Chapters Close

Workshop in a Box: Communication Skills for IT Professionals
Credits
About the Author
About the Reviewer
Preface
1. Communication Training 2. From Governance to Communication FREE CHAPTER 3. Written Communication 4. Listening and Questioning for Effective Communication 5. Telephone Communication 6. Face-to-face Communication 7. Showcasing and Presentation 8. Reports, Proposals, and Business Cases

Business cases


Business cases are documents that argue for a specific action, and provide substantiations, rationales, justifications, and other support in order to compel the sponsor into taking a desired action.

Business cases are mostly drafted for commercial purposes where you have an amount getting invested, and the business goes into justifying the investment and coming up with the return on investment. For example, if you are going to invest X amount of money into a project, sub project, or a new business, how much time will it take for you to recover the money and what is the rate of profit you would start seeing thereafter?

In IT, we write business cases all the time, depending on the domain you are in. Some commercial business cases include setting up a monitoring system for automatic detection and notification, procuring faster laptops, and setting up applications for generating reports. In each of these cases, you can potentially show how investing a certain amount of money can...

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