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Troubleshooting NetScaler

You're reading from   Troubleshooting NetScaler Gain essential knowledge and keep your NetScaler environment in top form

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Product type Paperback
Published in Apr 2016
Publisher
ISBN-13 9781782175353
Length 270 pages
Edition 1st Edition
Concepts
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Author (1):
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Raghu Varma Tirumalaraju Raghu Varma Tirumalaraju
Author Profile Icon Raghu Varma Tirumalaraju
Raghu Varma Tirumalaraju
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Toc

Table of Contents (11) Chapters Close

Preface 1. NetScaler Concepts at a Glance FREE CHAPTER 2. Traffic Management Features 3. Integrated Caching and Compression 4. AAA for Traffic Management 5. High Availability and Networking 6. Application Firewall 7. NetScaler Gatewayâ„¢ 8. System-Level Issues 9. Troubleshooting Tools Index

RADIUS protocol


In NetScaler environments, RADIUS is commonly used for two-factor authentication, and is the protocol to choose when integrating with One Time Password (OTP) servers.

The ports used by Radius are as follows:

  • UDP 1812: Authentication

  • UDP 1813: Radius Accounting

  • UDP 1645 and 1646: Legacy ports for the same purpose that some servers might use

Authentication flow

When authenticating, the exchange will start with an access-request from the NetScaler to the RADIUS server. To this, the server can respond with one of three responses, given as follows:

  • Access-Accept: All is good and the User is through

  • Access-Reject: Either the RADIUS server parameters, such as the secret, are not configured correctly, or the User credentials are incorrect

  • Access-Challenge: This is what you will see when using an OTP solution, the NetScaler has received a prompt for additional credentials

The following is a screenshot of a successful RADIUS (Access-Accept) authentication:

Troubleshooting RADIUS authentication...

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