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Oracle CX Cloud Suite

You're reading from   Oracle CX Cloud Suite Deliver a seamless and personalized customer experience with the Oracle CX Suite

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Product type Paperback
Published in Mar 2019
Publisher Packt
ISBN-13 9781788834933
Length 254 pages
Edition 1st Edition
Concepts
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Author (1):
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Kresimir Juric Kresimir Juric
Author Profile Icon Kresimir Juric
Kresimir Juric
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Table of Contents (14) Chapters Close

Preface Section 1: Brave New World FREE CHAPTER
The King Is Dead, Long Live the King Overview of Products CX Solution Architecture Section 2: Service Provisioning and Basic Settings
As-Is and To-Be Analysis Adopting a Strategy - Organizational Changes Organizing and Conducting an Implementation Project Section 3: Getting the Oracle CX Suite to Work as One - Advanced Settings
Scenarios and Deployments Section 4: Use Case
Case Study - Oracle CX Cloud Other Books You May Enjoy

Security aspects

The security of computing in the cloud is very important in the application of cloud computing. The application of any technology can never be perfected until there is no security problem. There is no such solution that guarantees absolute security. When companies migrate their existing cloud applications or cloud upgrades, they need to have a detailed security model that will help them develop, prevent errors, and preserve the value they invested. The biggest difference after switching to cloud computing in terms of security aspects is that the company loses control over resources it had when its applications were maintained by the company. While the resources were under the company's influence, controlling access to sensitive information and business applications was a big challenge. After the cloud transition, access control remains important, but the...

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