Mastering Salesforce CRM Administration: An Advanced Administration Certification Handbook

Gupta

$60.99

3.1 (8 Ratings)

Paperback Mar 2017 412 pages 1st Edition

Gupta

$60.99

3.1 (8 Ratings)

Paperback Mar 2017 412 pages 1st Edition

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Key benefits

Build your skills and knowledge to crack the Advanced Admin Certification Examination
Leverage the advanced administration capabilities of Salesforce and Salesforce1
Optimize and extend Sales Cloud and Service Cloud applications

Description

The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization’s Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce.

Who is this book for?

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.

What you will learn

Adopt Lightning Experience to improve the productivity of your organization's sales team
Create and maintain service entitlements and entitlement processes
Process Builder basic and advanced concepts
Different ways to deploy applications between environments
Best practices for improving and enriching data quality

Estimated delivery fee Deliver to Egypt

Standard delivery 10 - 13 business days

$12.95

Premium delivery 3 - 6 business days

$34.95

(Includes tracking information)

What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

Salesforce CRM - The Definitive Admin Handbook

$65.99

Learning Salesforce Visual Workflow and Process Builder

$54.99

$60.99

Total $ 181.97

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What is the delivery time and cost of print book?

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Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

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What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Amazon verified reviews

E. White Mar 07, 2018

Every Salesforce Administrator should read this book. Great tips and insights. Also a great “Getting More Value from Sales Cloud” chapter.

Amazon Verified review

Steve Brooke Feb 28, 2018

Great product

Amazon Customer Apr 30, 2017

Nice and clear Admin handbook from Mr Gupta. I am a Salesforce Consultant of 7 years and discovered his blogs some time ago and found them very useful. So this is a great reference book, particularly for those struggling with the change to Lightning.

Coreen Raterman May 21, 2018

I only wish there were some way to find the correct answers to the "test your knowledge" questions , the answers are sometimes tricky or not clearly written in the chapter.

Robby Sep 21, 2019

At the end of the chapters there is a chapter review Q & A section, only there are no answers to the questions! Hilarious! Also, most of the questions were not covered in the previous chapter(s)! I wonder if the author was stoned when he wrote and proofed the book. Additionally, the book asks you to perform certain actions that are not discussed in the chapter, for instance, page 46 #2 states: "Now create a public group Global Sales and add users as per the business requirement... Only this was not discussed. That all said, for the price it's a toss up (buy or don't buy). The only thing that tilts the scale in favor of buying the book is there's nothing else... Sad. Now, I know writing a book isn't easy and I feel bad for bagging on this authors work, but hey, money is money and if you're going to write a book, do it right. Message to the author; stay focused and be more thorough.

Mastering Salesforce CRM Administration: An Advanced Administration Certification Handbook

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