Windows 10 device diagnostics
By leveraging the DiagnosticLog Configuration Service Provider (CSP), Microsoft Intune can collect logs remotely on a Windows 10 device that is online and has internet connectivity.
Client requirements
There are some client requirements for remote log collection from the MEM admin center, including the Windows build version. These are outlined in more detail here:
- Desktop: Windows 10 1909/19H2 or later (build number 10.0.18363+)— Home, Pro, Enterprise, and Education versions supported.
- HoloLens 2: Windows 10 2004/20H1 or later (build number 10.0.19041+).
- Devices must be online and available via the internet, and Windows Push Notification Service (WNS) must have access to the machine.
The following screenshot shows the Collect diagnostics option:
Figure 16.22 – Collect diagnostics
The IT admin will ask you to click Yes before Intune reaches out to the device and collects the logs, as illustrated...
