Troubleshooting permissions

In this recipe, we will look at how to troubleshoot problems caused by permission settings, such as a user being unable to view an issue.

How to do it...

Go through the following steps to troubleshoot permission problems in Jira:

1. Navigate to Administration > System > Permission Helper.
2. Select the affected user.
3. Select the issue for which the user is expected to have permissions.
4. Select the permission type that the user should have access to.
5. Click on Submit to start troubleshooting.

You can also run the Permission Helper tool from the Admin menu while viewing an issue.

How it works...

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