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Hands-On Test Management with Jira
Hands-On Test Management with Jira

Hands-On Test Management with Jira: End-to-end test management with Zephyr, synapseRT, and Jenkins in Jira

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Paperback Feb 2019 264 pages 1st Edition
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Arrow left icon
Profile Icon Afsana Atar
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Paperback Feb 2019 264 pages 1st Edition
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Hands-On Test Management with Jira

An Overview of Software Quality Assurance

Do we, as human beings, make mistakes? The answer to that is an overwhelming yes. There are examples of failures in quality control and decision-making that have shaken the world and resulted in huge losses to the companies involved. For example, we all remember the tragic accident with the Challenger space shuttle that exploded on launch. Was this a case of simple oversight or was it possible to have adequately tested the systems to control the threat of failure and avoid the explosion?

To get to the bottom of such incidents, we need to learn from the very people who are involved in the design and production of such systems. Mistakes are generally unavoidable and can happen at any stage of production, due to reasons such as weak or unclear requirements, hurrying to meet deadlines, or insufficient knowledge about a system. What...

What is quality?

Quality, just like any other measure, requires a frame of reference or standards for us to compare against customer needs. These standards can help us to maintain and promote the consistency of the products developed, minimize the amount of rework required, and produce a customer-oriented product.

Quality can be defined in different ways. According to the International Organization for Standardization (ISO) 13628-2:2006, quality can be defined as conformance to specified requirements.

There are seven main ISO principles (by ISO 9000) that revolve around making a good quality product:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision-making
  • Relationship management

The quality model presented by ISO (ISO/IEC 25010:2011) is useful to assess the quality of products. Adoption of this model ...

How do we ensure quality?

Quality assurance is the key to the success of any business. The software development process goes through various phases, and ensuring quality at every step is a must. In the previous section, we saw why it's important to deliver a quality product. In this section, we'll learn how we can deliver quality products.

Delivering a project with a defined scope within a specified amount of time, with a set budget, and with certain quality standards expected by the customer are key factors in making a project successful. However, reaching a reasonable trade-off between these factors is necessary to get to market quickly and to remain competitive.

For example, if the scope of the project increases while the resources and time remain the same, it will affect quality directly, since the team to remain to deliver more within the stipulated time frame....

Software testing thought process

Software products are the result of a multidisciplinary team coming together to make a concrete product that serves customer needs. Although the team is formed of several roles, such as managers, analysts, developers, and testers, each role is essential to deliver a suitable and robust product. This requires each of these contributors to be a part of the quality process.

If every role has a part in ensuring quality, why do we need a separate role for testers? One simple reason is to introduce a fresh set of eyes. While it is possible for a developer to test their own code or software, it requires a different mindset to ensure quality. A developer's mindset is to prove that their software works, but a tester's mindset is to make the product fail to work. Thus, the tester's role is more about finding defects in the software.

Now...

Quality Management Systems

As we have seen so far, there are various ways we can ensure quality in our projects, but how do we evaluate whether the quality system we pick is effective? This becomes more of a concern if one organization needs to contract its work to another and needs to know whether the contractor will be able to provide quality services and products. This need for the quality system to be auditable necessitates the use of a Quality Management System (QMS).

A QMS is a set of standards that defines how an organization can meet the requirements of its customers and other stakeholders. Quality standards are a set of guidelines, rather than actual standards, that have been widely accepted in the software industry with defined processes and evaluation metrics to help improve the quality of software. The motivation for the selection of a standard is left to...

Software Development Life Cycle versus Software Testing Life Cycle

The Software Development Life Cycle (SDLC) is a process to develop and deliver software products or services that details the end-to-end phase, from designing, coding, and testing, to maintaining the product after release. The Software Testing Life Cycle (STLC) is a subset of the SDLC. Let's explore both the SDLC and STLC in detail.

SDLC

The SDLC is a planned and organized process that divides software development tasks into various phases. These phases help the team to build a product that adheres to the factors of scope, time, cost, and quality. It also helps the project manager to monitor and control project activities at each stage and perform...

Types of testing

To ensure the quality of the product, we need to understand our application and its testing needs to make it more robust and bug-free. Based on the customer requirements and the type of product we are developing, we can come up with a list of the types of testing that are needed during the test planning phase of STLC.

In this section, we will be learning about the different testing types that can be used during the test-execution phase:

  • Black-box testing: Pays attention to external behavior, specifications, and desirable end results produced by the application by passing a set of known input parameters rather than the internal structure of the code. The main goal here is to verify the software in the way the end user will test or use it without having knowledge of the internal workings of the system under test. Black box testing helps testers to identify...

Preparing test data and managing test artifacts

In software testing, verifying test scenarios with valid or invalid parameters, and different sets of input values is crucial to make sure that it behaves as per the designed test. In order to validate end-to-end scenarios and happy path workflows, we need to create test data. However, sometimes, it's a requirement of the test to bring the system to the initial level from where testing can begin. All these things can be done as a part of the test data preparation phase.

Depending on system requirements, testers can create different sets of authorized and unauthorized users with different roles, such as admin, or customer support executive, all of whom have different sets of permissions to access the application. Creating a concurrent set of users to access the application is also part of test data preparation.

Testers may...

Summary

In this chapter, we discussed software quality assurance in detail. Let's summarize the important points—a quality product refers to products that meet customer requirements. The ISO/IEC 25010:2011 quality model enumerates 13 characteristics that help us to assess the quality of products. Producing quality products requires a combination of complementary skills and roles as part of the product-development team. Scope, time, cost, and quality are intertwined, and hence a balance between them is essential when developing a product that caters to an organization's capabilities as well as customer satisfaction. A test-to-break attitude is necessary for a tester to be successful in their career. We looked at the thought process a tester needs to bring to the table to be proficient at the job. A quality management system addresses the processes...

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Key benefits

  • Integrate Jira with test management tools such as Zephyr, Test Management, and SynapseRT
  • Understand test case management, traceability, and test execution with reports
  • Implement continuous integration using Jira, Jenkins, and automated testing tools

Description

Hands-On Test Management with Jira begins by introducing you to the basic concepts of Jira and takes you through real-world software testing processes followed by various organizations. As you progress through the chapters, the book explores and compares the three most popular Jira plugins—Zephyr, Test Management, and synapseRT. With this book, you’ll gain a practical understanding of test management processes using Jira. You’ll learn how to create and manage projects, create Jira tickets to manage customer requirements, and track Jira tickets. You’ll also understand how to develop test plans, test cases, and test suites, and create defects and requirement traceability matrices, as well as generating reports in Jira. Toward the end, you’ll understand how Jira can help the SQA teams to use the DevOps pipeline for automating execution and managing test cases. You’ll get to grips with configuring Jira with Jenkins to execute automated test cases in Selenium. By the end of this book, you’ll have gained a clear understanding of how to model and implement test management processes using Jira.

Who is this book for?

If you’re a quality assurance professional, software project manager, or test manager interested in learning test management best practices in your team or organization, this book is for you. Prior knowledge of test management and Jenkins will be beneficial in understanding the concepts covered in this book.

What you will learn

  • Understand QMS to effectively implement quality systems in your organization
  • Explore a business-driven structured approach to Test Management using TMap NEXT
  • Implement different aspects of test planning, test strategy, and test execution
  • Organize and manage Agile projects in Scrum and Kanban
  • Uncover Jira plugins available in the Atlassian Marketplace for testing and project management
  • Configure a DevOps pipeline for continuous integration using Jira with Jenkins

Product Details

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Publication date : Feb 19, 2019
Length: 264 pages
Edition : 1st
Language : English
ISBN-13 : 9781789954524
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Product Details

Publication date : Feb 19, 2019
Length: 264 pages
Edition : 1st
Language : English
ISBN-13 : 9781789954524
Vendor :
Atlassian
Languages :
Tools :

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Table of Contents

18 Chapters
Section 1: Introduction to Software Quality Assurance Chevron down icon Chevron up icon
An Overview of Software Quality Assurance Chevron down icon Chevron up icon
Section 2: Jira Environment - An Overview Chevron down icon Chevron up icon
Getting Started with Jira Chevron down icon Chevron up icon
Understanding Components of Testing with Jira Chevron down icon Chevron up icon
Section 3: Test Management - Manage and Plan Chevron down icon Chevron up icon
Test Management Approach Chevron down icon Chevron up icon
Test Planning Chevron down icon Chevron up icon
Section 4: Test Management - Design and Execute Chevron down icon Chevron up icon
Test Design Phase Chevron down icon Chevron up icon
Test Execution Phase Chevron down icon Chevron up icon
Defect Management Phase Chevron down icon Chevron up icon
Section 5: Test Management - Monitor and Control Chevron down icon Chevron up icon
Requirement Management Chevron down icon Chevron up icon
Test Execution Status Reporting Chevron down icon Chevron up icon
Section 6: Continuous Integration with Jira and Jenkins Chevron down icon Chevron up icon
Jira Integration with Automated Testing Tools Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

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Vlad Jun 23, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Really happy that I came across this book and bought it. I got the Kindle version. Highly recommended for BAs/Testers/Test Managers looking to take a more methodical approach to managing requirements/software testing in Jira.- Quality of this Kindle edition is outstanding.- The actual content was surprisingly practical (well, the book does have it in the title). Although the example Jira plugins in the book are now a tiny bit outdated (as of today, SynapseRT is now TestRay, Zephyr is now Zephyr Squad, Test Management is now Zephyr Scale), the overarching framework used in this book to break down the functionality across these plugins is applicable far outside of Jira. We ended up using Testomat.io instead of the plugins in the book (because they all struggle with embedding automation alongside manual testing), but thanks to the practical nature of the book and its logical framework, we were able to just jump in, write tests and link into Jira as we go.This book covers the practical side of things for requirements engineering and test management. If you've studied up on Requirements Engineering, Testing & Test Management, then this book is the next logical step - it is the guide for how to apply all that knowledge in Jira. I'm not aware of any other book this practical.Would be awesome to see this book updated with newer plugins (there's really only 4-5 in the marketplace that are worth anyone's time).If you're looking for a further step into technical end-to-end testing, check out "A Frontend Web Developer’s Guide to Testing" by Eran Kinsbruner (Senior Director at Perforce Software) and "The Way of the Web Tester" by Jonathan Rasmusson.For a further practical dive into specific tools (Puppeteer, Selenium, Cypress), check out other books from Packtpub. Well recommended.
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