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Hands-On Chatbot Development with Alexa Skills and Amazon Lex

You're reading from   Hands-On Chatbot Development with Alexa Skills and Amazon Lex Create custom conversational and voice interfaces for your Amazon Echo devices and web platforms

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Product type Paperback
Published in Sep 2018
Publisher Packt
ISBN-13 9781788993487
Length 266 pages
Edition 1st Edition
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Author (1):
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Sam Williams Sam Williams
Author Profile Icon Sam Williams
Sam Williams
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Table of Contents (13) Chapters Close

Preface 1. Understanding Chatbots FREE CHAPTER 2. Getting Started with AWS and Amazon CLI 3. Creating Your First Alexa Skill 4. Connecting Your Alexa Skills to External APIs 5. Building Your First Amazon Lex Chatbot 6. Connecting a Lex Bot to DynamoDB 7. Publishing Your Chatbot to Facebook, Slack, Twilio, and HTTP 8. Improving the User Experience for Your Bots 9. Review and Continued Development 10. Other Books You May Enjoy Appendix A 1. Appendix B

Improving the User Experience for Your Bots

After having learned how to create Alexa Skills and Lex chatbots, we will now learn how we can improve the user experience. This is important, as adding images to your Lex chatbot or having a better voice model for Alexa can make a huge difference to whether the user enjoys interacting with your chatbot. Adding these features will also make your chatbots stand out from the basic, text-only chatbots.

The following topics will be covered in this chapter:

  • Adding response cards to Lex chatbots
  • Using phrase slots to create a more refined voice model for Alexa Skills
  • Using utterance monitoring with Amazon Lex to refine interaction models
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