Chapter 18: Engaging with Real-World Customers
In the last chapter, we completed the logging and monitoring topic, and the part of the book that covers the AZ-304 exam requirements.
In this chapter, we'll look beyond specific design considerations and look at more general working practices in cloud architecture. What we cover in this and the next chapter will not be included in the AZ-304 exam, instead, we'll look at how we work with customers to understand their requirements and provide some example questions to help capture them.
We will also look at some tips on how to record and keep track of our responses as well as how we should respond to feedback as we work through projects.
We will be covering the following areas:
- Working with customers
- Exploring common goals
- Mapping requirements
- Getting feedback
