You're reading from API Analytics for Product Managers Understand key API metrics that can help you grow your business

Product type Paperback

Published in Feb 2023

Publisher Packt

ISBN-13 9781803247656

Length 344 pages

Edition 1st Edition

Concepts

REST API

Author (1):

Deepa Goyal

View More author details

Table of Contents (24) Chapters

Preface

1. Part 1:The API Landscape

2. Chapter 1: API as a Product FREE CHAPTER

3. Chapter 2: API Product Management

4. Chapter 3: API Life Cycle and Maturity

5. Chapter 4: Building and Managing API Products

6. Chapter 5: Growth for API Products

7. Chapter 6: Support Models for API Products

8. Part 2: Understanding the Developer

9. Chapter 7: Walking in the Customer’s Shoes

10. Chapter 8: Customer Expectations and Goals

11. Chapter 9: Components of API Experience

12. Part 3: Deep Dive into Key Metrics for API Products

13. Chapter 10: Infrastructure Metrics

14. Chapter 11: API Product Metrics

15. Chapter 12: Business Metrics

16. Part 4: Setting a Cohesive Analytics Strategy

17. Chapter 13: Drawing the Big Picture with Data

18. Chapter 14: Keeping Metrics Honest

19. Chapter 15: Counter Metrics to Avoid Blind Spots

20. Chapter 16: Decision-Making with Data

21. The API Analytics Cheat Sheet

22. Index

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Part 2: Understanding the Developer

User research, getting to know customers, and mapping a user journey are all essential parts of the product development process because they help you make products that meet customers’ needs. Doing user research in a methodical way, getting to know your customers, and making a map of the user’s journey are all important steps in building successful products.

User research lets you learn about the needs and pain points of your target customers. This helps you make decisions about your product and makes sure that the final product meets the needs of the people who will be using it. Customer empathy is important because it allows you to understand customers’ perspectives and how they interact with the product. This understanding can lead to more effective design decisions and a better user experience.

Mapping the user journey, or the process a customer goes through when interacting with a product, helps you identify potential...