Prepare Software for the Exercises
Congratulations! You have a detailed plan for the course, and the buy-in on that plan from those who are depending upon you. At this point, you are almost unstoppable.
Your next task is gathering the data files and applications needed for the exercises. In our auto insurance processing example, you would need the following:
The claims-processing application
The correct configuration for the application with proper processing rules for whichever type of claims and locations will be used in the exercises
Customers added to the application’s database
A user ID for the application, with the same access rights that your students will have
You need to compile a similar list of software requirements for your class.
After compiling your list of requirements for the training environment, install the software on the computer that you will use to develop the training exercises. Then, before you start developing the exercises, take a snapshot of the training system. That...
