Demand management

Demand management is responsible for realizing, maintaining, and improving the information and functional needs of an organization from a business perspective: clients and end users. This is called the demand side , as opposed to the supply side of an organization that is formed by IT operations, vendors, suppliers, and so on. You can read more about demand management, its definition, and related subjects on the website of the ASL BiSL Foundation (http://www.aslbislfoundation.org).

Demand management collects and prioritizes:

• Demands and wishes for new solutions to support the organization's goals and strategy

• Issues and bugs of existing solutions

• New rules and regulations that apply to the organization and need to be implemented

Demands are analyzed and for those demands that need to be realized the following activities are started:

• Demand management initiates projects to realize new solutions, or change existing ones. Solutions can be IT solutions such as applications or...