Cross-cloud application development life cycle

To implement an integrated solution, it's necessary to not only understand the way instances and environments are structured in each component product, but the way instances in one product relate to instances in another product. Salesforce orgs are different from B2C Commerce realms, and both are different from Marketing Cloud instances, but all must work together not just in a production environment but to support a full application development and testing life cycle.

Having covered each product in isolation, this section discusses how they fit together, not just in a final state architecture, but during the application development life cycle.

Tip

For a refresher on the instances and environments supported by each product, review Chapter2, Supporting Your Customers with Service Cloud; Chapter 3, Direct-to-Consumer Selling with Commerce Cloud B2C; or Chapter 4, Engaging Customers with Marketing Cloud.

The following sections...