Alerts and notification
Alerts and notifications are critical components of any RPA system. They are used to inform stakeholders of important events or issues that require their attention. Here are some best practices to design an effective alert and notification system in RPA:
- Define clear criteria: Before designing an alert and notification system, it’s important to define clear criteria for when alerts should be triggered. This can include specific events, thresholds, or errors that require attention. Defining clear criteria ensures that alerts are triggered only when necessary, and stakeholders are not overwhelmed with unnecessary notifications.
- Establish a priority system: Not all alerts are created equal. Establishing a priority system for alerts ensures that stakeholders know which alerts are most important and require immediate attention. This can help to ensure that critical issues are addressed promptly and that stakeholders are not distracted by less urgent...
