Holistic transformation
In the SAP world, digital transformation is perceived to be the technical conversion of your ERP core into a new digital core – or throwing a few technology components in to digitize some of your processes. Alternatively, on a broader scale, it may seem to involve procuring a few GSIs to perform brownfield, selective, or greenfield migrations to adopt the industry’s best practices and then training your employees to embrace these changes within your enterprise. Digital transformation must be much more profound and broader with its business goals, spanning ecosystems of stakeholders, employee participation, and technology choices, providing a north star for future business and operating models with a clear roadmap. It can no longer be left to the CIO office or IT teams to initiate and lead transformation. Instead, the role they take on going forward should be the role of enabler, democratizing the technology involved to support the process. This...