Using the translator services for worldwide solutions

As we discussed in the previous section, we have significant capabilities within Language Services to create a custom model with entities and intents, to respond to our consumers in an intelligent fashion. It is a complicated process to plan and deploy a bot with this intelligence because you need to be able to predict what a consumer might ask for help with, or else divert them to customer service via email or the phone. That can be an arduous process, but what happens when your bot or other application needs to interact with consumers who are not using the primary language that you have developed? Well, the CLU has options for handling just these scenarios by providing multilingual projects.

With multilingual projects, we can work with several languages by providing utterances in different languages, associated with entities and intents for each of those languages. However, the real value of using multilingual projects is that...