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Oracle Enterprise Manager Grid Control 11g R1: Business Service Management

You're reading from   Oracle Enterprise Manager Grid Control 11g R1: Business Service Management A Hands-on guide to modeling and managing business services using Oracle Enterprise Manager 11g R1 using this Oracle book and eBook

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Product type Paperback
Published in May 2011
Publisher Packt
ISBN-13 9781849682169
Length 360 pages
Edition Edition
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Toc

Table of Contents (16) Chapters Close

Oracle Enterprise Manager Grid Control 11gR1: Business Service Management
Credits
About the Authors
About the Reviewers
www.PacktPub.com
1. Preface
1. Business Service Management: An Overview FREE CHAPTER 2. Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1 3. Modeling Groups and Systems 4. Modeling Services 5. Service Modeling Using Synthetic Transactions 6. Modeling Service Metrics 7. Service-Level Management 8. Modeling Composite Business Services 9. Real-Time Business Service Monitoring 10. Business Service Management at your Data Center

Metric promotion for service targets


As service targets provide an abstraction of a logical business function as opposed to a physical target, the metrics are measured indirectly. As the service target is a logical abstraction of a real-world business function, there is no direct metric available for any Oracle Management Agent to measure and collect. Therefore, similar to the availability of the service targets, the key performance indicators of the service targets too must be defined based on the system components or based on the service tests executed by different beacons. In this case, the various metrics of the service target are derived from the metrics of the underlying system components or from the metrics of the service tests executed for the service target from various beacons. This process of computing the metrics of a target within OEM Grid Control based on dependent metrics of other targets or the same target is called metric promotion.

The performance and usage metrics of the...

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