There is no need to be concerned with the update schedule, as NetSuite provides us with a demo environment to test on, as well as a test-plan template to ensure that all goes well with the upgrade. There is also comprehensive documentation proved, as well as training on the new features that will be introduced so that we can fully prepare for the semi-annual upgrades.
While more and more functionality is being built into the product, it is possible that it does not work as advertised. How do you troubleshoot issues that may arise in a new version? In fact, how do you troubleshoot issues that may arise in general? That is the focus of our next chapter called Troubleshooting Tips.
