Summary

Yes, this chapter had a business-heavy focus, but as we move forward, each chapter will become more and more technical. No highly successful implementation ever just started with, “Well, let’s wing it!” That’s what makes aligning across stakeholders from the beginning so critical. Even if these aren’t elements you personally lead as a technical leader/developer/admin, they are questions that you should be asking before you start building anything.

To guide business conversations, remember that there are three key areas you need to focus on:

• Target audience: Who is the confirmed audience for the build?
• Product vision: What are you expecting to ultimately achieve with this experience?
• Product roadmap: What are the expectations of the releases?

Those areas of understanding will enhance your skill set and set you on the right track for the project! At this point, you should have honed the following skills:

• Learning...