Setting up the contact assistant bot

Now that we understand the Amazon Lex's development paradigm and terminology, let's put them to use by building a bot with both the conversational interface and the fulfillment business logic. We will be building the contact assistant using the AWS Console. Observe the following steps:

1. Navigate to the Amazon Lex page and click on the Create button.
2. On the Create your bot page, select Custom bot to create our own bot instead of building from a sample bot.
3. For the Bot name field, enter ContactAssistant.
4. For the Output voice, select Joanna. Currently, Lex only supports US English.
5. For the Session timeout, enter 5 min. This is the maximum idle time before the contact assistant closes a session.
6. For the IAM role, leave it as the default AWSServiceRoleForLexBots.
7. Select No for COPPA; the contact assistant is designed for a traveling salesman...