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Empowering Organizations with Power Virtual Agents

You're reading from Empowering Organizations with Power Virtual Agents A practical guide to building intelligent chatbots with Microsoft Power Platform

Product type Paperback

Published in Aug 2021

Publisher Packt

ISBN-13 9781801074742

Length 246 pages

Edition 1st Edition

Tools

Microsoft Power Virtual Agents

Concepts

Chatbots

Author (1):

Nicolae Tarla

View More author details

Table of Contents (18) Chapters

Preface

1. Section 1: An Introduction to Power Virtual Agents

2. Chapter 1: Introducing Power Virtual Agents FREE CHAPTER

3. Chapter 2: Licensing for Power Virtual Agents

4. Chapter 3: Building Your First Power Virtual Agent Chatbot

5. Section 2: Leveraging Power Virtual Agents on Your Website

6. Chapter 4: Creating a Power Virtual Agent for Your Website

7. Chapter 5: Integrating a Power Virtual Agent into Your Website

8. Chapter 6: Handling Authentication and Personalization

9. Section 3: Leveraging Power Virtual Agents in Teams

10. Chapter 7: Building a Power Virtual Agents Application for Teams

11. Chapter 8: Integrating the Power Virtual Agent into Teams

12. Chapter 9: Serving Information from Various Sources

13. Section 4: Best Practices for Power Virtual Agents

14. Chapter 10: Power Virtual Agents Governance

15. Chapter 11: Power Virtual Agents Best Practices

16. Chapter 12: Power Virtual Agents Administration

17. Other Books You May Enjoy

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Summary

In this final chapter, we reviewed the administration aspects of Power Virtual Agents. We looked at basic chatbot management, managing active chatbots, making modifications to existing chatbots, as well as monitoring their performance and troubleshooting issues.

With the knowledge gained from this book, you should now be ready to start creating successful chatbots for your organization. You will soon become the resident expert on this topic within your organization.

The rest of the chapter is locked

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Authors (1)

Nicolae Tarla

Nicolae Tarla

Nicolae Tarla is an Independent Consultant focused on business transformation, enterprise architecture, and digital transformation. He has architected and implemented business solutions for over 15 years for private and public sectors, at both enterprise and SMB level. With a passion for CRM, he has touched multiple platforms during his career and continues to recommend the best business solutions for clients. He was awarded the Microsoft MVP for four consecutive years. He is actively involved with the leadership team for the local D365UG and participates in organizing the local D365 Saturday events. He continues to share his knowledge through his personal blog and other channels.

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