As we previously covered, being secretive about what you do and how you do it is not conducive to building an open, honest, and trust-based working environment or culture. If anyone and everyone can see what is going on, there should be no surprises. What we're looking for is a culture, and ways of working where change is good and frequent, individuals work together on common goals, the wider business trusts the product-delivery teams to deliver what is needed when it is needed, and the operations teams know what is coming. If there is a high degree of visibility across the entire process, anyone and everyone can see this happening, and more importantly, how effective it is.
You should look at the option of installing large screens around the office to display stats, facts, and figures. You might well have something like this set up already, but I suspect...
