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CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)

You're reading from   CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102) Pass the CompTIA A+ exams on your first attempt with rigorous practice questions

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Product type Paperback
Published in Nov 2023
Publisher Packt
ISBN-13 9781837633180
Length 446 pages
Edition 1st Edition
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Authors (2):
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Mark Birch Mark Birch
Author Profile Icon Mark Birch
Mark Birch
Ian Neil Ian Neil
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Ian Neil
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Chapter 9: Software Troubleshooting

9.1 Given a scenario, troubleshoot common Windows OS problems

  1. The correct answer is A. Outdated device drivers are a common cause of BSOD errors in Windows. When drivers are not up to date, they can conflict with the OS, leading to system instability and crashes. Options B, C, and D can also cause system issues, but outdated device drivers are specifically known to trigger BSOD errors more frequently.
  2. The correct answer is C. Faulty RAM can cause BSOD errors, and the most effective solution is to replace the faulty RAM modules. Cleaning the computer’s cooling fans (option A) may prevent overheating issues but will not directly address RAM-related errors. Updating the anti-virus software (option B) is unrelated to RAM errors. Re-installing the operating system (option D) is a more extensive troubleshooting step and is usually not required for resolving RAM-related BSOD errors.
  3. The correct answer is B. The STOP error code displayed...
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