Community

Being able to cover all the possible use cases that your audience is interested in is almost impossible. That’s why you need to have a discovery mechanism in place and keep updating your API portal with any newly found use cases. One way to give developers the information they’re looking for is by offering access to a community of like-minded people. You can, for example, invite developers to share their experience integrating with your API. That can materialize in the form of an article in your API portal and also as part of a forum where other developers can also participate. By following this approach, you’ll be able to learn about use cases that you couldn’t cover in the first place while giving developers a way to voice their needs to the community.

Amazon Web Services (AWS) is a good example of how this approach can be successful and you can see it as something to follow. There are different community forums where developers can participate...