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UX for Enterprise ChatGPT Solutions

You're reading from   UX for Enterprise ChatGPT Solutions A practical guide to designing enterprise-grade LLMs

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781835461198
Length 446 pages
Edition 1st Edition
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Author (1):
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Richard H. Miller Richard H. Miller
Author Profile Icon Richard H. Miller
Richard H. Miller
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Toc

Table of Contents (18) Chapters Close

Preface 1. Part 1:UX Foundation for Enterprise ChatGPT FREE CHAPTER
2. Chapter 1: Recognizing the Power of Design in ChatGPT 3. Chapter 2: Conducting Effective User Research 4. Chapter 3: Identifying Optimal Use Cases for ChatGPT 5. Chapter 4: Scoring Stories 6. Chapter 5: Defining the Desired Experience 7. Part 2: Designing
8. Chapter 6: Gathering Data – Content is King 9. Chapter 7: Prompt Engineering 10. Chapter 8: Fine-Tuning 11. Part 3: Care and Feeding
12. Chapter 9: Guidelines and Heuristics 13. Chapter 10: Monitoring and Evaluation 14. Chapter 11: Process 15. Chapter 12: Conclusion 16. Index 17. Other Books You May Enjoy

Summary

Everything up to this point is to understand use cases and where to apply resources to evaluate and decide what to do with a ChatGPT solution. This chapter is an agile method that applies to ChatGPT interactions, recommender experiences, backend solutions, or any software development project. We needed a method to bridge the gap between defining use cases and deciding what use cases to tackle. Creating a repeatable method applies to any development project.

Do a few things with the learnings in this chapter:

  • Estimate the value of existing stories, use cases, bugs, or features
  • Work with development to explain the story and get their cost estimate
  • Work out issues in scoring stories and prioritize the backlog
  • Integrate WSJF into the product life cycle

Once a solution is up and running, we can apply more sophisticated approaches to evaluate LLM performance, but the same scoring concepts can be used there. We are almost done with our pre-development...

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