Summary
In this chapter, we covered the artifacts used in stakeholder management, such as the communication plan, stakeholder list, and roles and responsibilities. We looked at how the different communication types allow you to convey information in a specific way based on the needs of your stakeholders. We also discussed how you can discover who your stakeholders are.
We learned what elements go into making a good status report and how clear and concise language and status definitions reduce churn during the project when trying to convey a status.
We discussed the types of challenges you face in the tech world with a highly diverse set of communication tools, along with the varying levels of technically minded stakeholders you need to communicate with.
Lastly, we explored how stakeholder management differs at the program level and how to utilize leadership syncs to collate information across multiple projects.
In Chapter 9, we’ll wrap up the section on program...
