Common Issues to Avoid in the Roll-Out Phase

The previous two chapters covered the activities in the roll-out phase of your Salesforce project. In this chapter, we will discuss some of the common issues often faced in that phase of a Salesforce project. We will also cover strategies to mitigate the issues or prevent them from arising altogether.

In Chapter 5, Common Issues to Avoid in the Pre-Development Phase, you were introduced to root cause analysis, and we’ll continue using that method to dissect the common issues faced.

At the end of this chapter, you are presented with a set of checklists to evaluate the state of your Salesforce project as you wrap up the roll-out phase of the project.

This chapter will cover the following main topics:

• Common issues in the roll-out phase and their root causes
• Evaluating the state of your Salesforce project

Let’s go!