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Salesforce CRM Admin Cookbook

You're reading from   Salesforce CRM Admin Cookbook Solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience

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Product type Paperback
Published in Dec 2017
Publisher
ISBN-13 9781788625517
Length 358 pages
Edition 2nd Edition
Concepts
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Author (1):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Toc

Table of Contents (9) Chapters Close

Preface 1. Making a Picture Paint a Thousand Words... FREE CHAPTER 2. Salesforce CRM's Home Page is Where the Heart is... 3. Automating Work with Salesforce CRM 4. Improving Data Quality in Salesforce CRM 5. Implementing Approval Processes 6. Productivity Tools for Superusers and Advanced Administration 7. Extending Lightning Experience Record Pages 8. Building a Search-First-Before-You-Create Lightning Component

Generating help pages using a Lightning component, action, and a PDF document

Having conveniently located context-specific help information can increase users' productivity and improve user adoption of Salesforce CRM.

In this recipe, we will step through the process of loading a custom PDF document for the purpose of showing help information and making this PDF available to users with the opportunity record page.

The PDF help information is contained in a Lightning Component and is served to users when they click the appropriate button through the use of a Lightning Action on the specified page layout.

Getting ready

Create or retrieve a PDF document that contains the required help information. Here we have an example...

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