Integration and computing with MuleSoft and Heroku

MuleSoft and Heroku are Salesforce acquisitions that are not part of the core Lightning Platform. Despite that, or perhaps because of it, they can play a unique role in a B2C solution, especially for larger enterprises with more complex data and integration needs.

MuleSoft in Customer 360

MuleSoft is an integration and API platform designed to form the backbone of a larger enterprise integration strategy. Properly leveraged, a solution like MuleSoft can significantly reduce the time and cost of integration work at scale by creating consistent APIs across disparate technology solutions. In principle, when leveraging MuleSoft in an integrated solution instead of integrating each component point-to-point, each would be integrated with MuleSoft and MuleSoft would handle the orchestration between them.

MuleSoft value proposition

It may seem counterintuitive at first to say that adding an additional product to the solution can...