Project #3—building System Interaction models
Project #3 develops System Interaction models of the systems that underpin the critical processes identified in Project #2.
The history of the twentieth century is defined by automation. Gradually much work moved from being carried out manually to automatically. Thinking and doing have become separate. More and more repetitive work is done by machines, with analysis and interpretation being done by humans.
We have examined System models earlier on. They are hierarchical models. Workflows are one way to represent the meeting point of systems and processes, System Interaction models show another view and focus on the interface between hardware, software, and location.
We make a distinction between the hardware used and the software that is deployed on the hardware.
The IT department really doesn't need to know too much about the process. All they need to know is which processes a system is involved in. The business doesn't need to understand the complexities...
