Understanding the importance of reliability
Developing software is one thing, and running it in production is another. The reason behind such a disparity is that most development teams cannot simulate production conditions in non-production environments. Therefore, many bugs are uncovered when the software is already running in production. Most issues encountered are non-functional – for example, the services could not scale properly with additional traffic, the amount of resources assigned to the application was suboptimal, thereby crashing the site, and many more. These issues need to be managed to make the software more reliable.
To understand the importance of software reliability, let’s look at an example retail banking application. Software reliability is critically important for several reasons:
- User satisfaction: Reliable software ensures a positive user experience. Users expect software to work as intended, and when it doesn’t, it can lead to...
