You're reading from Mastering JIRA 7 Become an expert at using JIRA 7 through this one-stop guide!

Product type Paperback

Published in Oct 2016

Publisher Packt

ISBN-13 9781786466860

Length 450 pages

Edition 2nd Edition

Languages

Java

Tools

JIRA

Concepts

Project Management

Author (1):

Ravi Sagar

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Table of Contents (19) Chapters

Preface

1. Planning Your JIRA Installation

2. Searching in JIRA FREE CHAPTER

3. Reporting – Using Charts to Visualize the Data

4. Customizing JIRA for Test Management

5. Understanding Zephyr and its Features

6. Sample Implementation of Use Cases

7. User Management, Groups, and Project Roles

8. Configuring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User Server

9. JIRA Add-On Development and Leveraging the REST API

10. Importing and Exporting Data in JIRA and Migrating Configuration

11. Working with Agile Boards in JIRA Software

12. JIRA Administration with ScriptRunner and the CLI Add-on

13. Database Access

14. Customizing Look, Feel, and Behavior

15. Implementing JIRA Service Desk

16. Integrating JIRA with Common Atlassian Applications and Other Tools

17. JIRA Best Practices

18. Troubleshooting JIRA

Atlassian support

When you purchase JIRA, you are entitled to get official support from Atlassian, and they are quite responsive when you raise a support request. You can raise a support ticket with Atlassian when you are not able to find the solution yourself.

Atlassian Answers

We all learn from our experiences and it takes time to become an expert in a specific tool or technology. Atlassian has a great online community of fellow JIRA administrators and users. Here, they share knowledge with each other and also seek help. I recommend that, before raising a support ticket with Atlassian, you should always try to find the possible solution on the Atlassian Answers online portal, at https://answers.atlassian.com/:

In this portal, you can see the questions that other users have posted. You can go through these questions and also respond to them, if you want to contribute and help others. Each question is usually marked with tags (such as jira, jira-administration, and confluence). You can...