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Implementing Microsoft Dynamics 365 Customer Engagement

You're reading from   Implementing Microsoft Dynamics 365 Customer Engagement Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions

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Product type Paperback
Published in Mar 2020
Publisher Packt
ISBN-13 9781838556877
Length 426 pages
Edition 1st Edition
Concepts
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Author (1):
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Mahender Pal Mahender Pal
Author Profile Icon Mahender Pal
Mahender Pal
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Table of Contents (14) Chapters Close

Preface 1. Introduction to Dynamics 365 CE FREE CHAPTER 2. Implementation Methodology 3. Requirement Gathering and Analysis 4. Preparing Functional and Technical Design Documents 5. Configuring Your Dynamics 365 CE Organization 6. Customizing Dynamics 365 CE 7. Extending Dynamics 365 CE 8. Integrating Dynamics 365 CE with Other Applications 9. Business Intelligence and Reporting 10. Testing and User Training Planning 11. Migration and Upgrade 12. Deployment and Go-Live Support 13. Other Books You May Enjoy

Configuring document management settings

The document management setting in Dynamics 365 CE allows us to manage our customer documents in related applications such as SharePoint, OneDrive for Business, and OneNote. Let's see how we can configure these settings.

Document Management Settings

This option allows us to set up entities for SharePoint integration. We can select a list of the entities from the following dialog, and can enter our SharePoint site where we want to store our documents:

We can click on the Next button after selecting the entity, and on the next screen, we can select how we want to set up folders on the SharePoint site. We can select Based on entity, as shown here, or we can leave it unchecked:

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