How the PMM functionality works

The use cases for program management are as varied and different as the nonprofits and their programs themselves. Let's consider a fictional organization called The Neighbors. Their mission is as follows:

"To help people in our zip code build economically sustainable lives by meeting an immediate need to prevent hunger and homelessness, connecting neighbors to wider community support services, and offering training to help neighbors build skills for better employment prospects and personal/family management."

As a first step, The Neighbors nonprofit went through a discovery process to better understand their business processes, their metrics for success, and what data is required to be collected and measured. The Neighbors concluded that they are implementing PMM for two specific reasons:

1. They want to consistently report to their donors and funders on the following:
   • Program impact
   • Meeting mission goals
   • Dollar to impact conversion...