Troubleshooting customizations
Customization will run once a VM has been deployed and powered on.
How to do it...
To track the process, select the VM and go to the Tasks & Events tab. Here, under the Tasks view, you will be able to see whether customization has started and when it's finished.
![How to do it...](https://static.packt-cdn.com/products/9781783553976/graphics/graphics/3976EN_03_10.jpg)
If customization starts but never finishes or fails, review the following log files, which may give you a clue as to what went wrong:
%SYSTEMROOT%\Temp\VMware-cust-nativeapp.log
- Log files in the
%SYSTEMROOT%\Temp\vmware-imc\
folder
Once you have the actual error message, search VMware Knowledge Base available at http://kb.vmware.com for a solution.
If customization fails to add a new VM to a domain, make sure you use a fully qualified domain name for the domain and username with the following details:
- Username:
user@domain.local
- Domain:
domain.local
There's more…
Customization success very much depends on the health of the template or source VM that's being cloned. Customization may...