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Technical Program Manager's Handbook

You're reading from   Technical Program Manager's Handbook Unlock your TPM potential by leading technical projects successfully and elevating your career path

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781836200475
Length 368 pages
Edition 2nd Edition
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Author (1):
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Joshua Alan Teter Joshua Alan Teter
Author Profile Icon Joshua Alan Teter
Joshua Alan Teter
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Toc

Table of Contents (21) Chapters Close

Preface 1. Section 1: What Is a Technical Program Manager? FREE CHAPTER
2. Fundamentals of a Technical Program Manager 3. Pillars of a Technical Program Manager 4. Career Paths 5. Section 2: Fundamentals of Program Management
6. An Introduction to Program Management Using a Case Study 7. Driving Toward Clarity 8. Plan Management 9. Risk Management 10. Stakeholder Management 11. Managing a Program 12. Emotional Intelligence in Technical Program Management 13. Section 3: Technical Toolset
14. The Technical Toolset 15. Code Development Expectations 16. System Design and Architecture Landscape 17. Harnessing the Power of Artificial Intelligence in Technical Program Management 18. Enhancing Management Using Your Technical Toolset 19. Other Books You May Enjoy
20. Index

Identifying the components of emotional intelligence

Emotional intelligence is the ability to recognize, understand, manage, and use emotions. It is most often initialized as EQ, which may seem strange, but understanding where this came from is useful in understanding what emotional intelligence is. EQ was coined in 1987 by Keith Beasley when he developed the concept to measure emotional intelligence, and he called the measurement the Emotional Quotient.

Since then, EQ has become synonymous with the concept that it measures and has supplanted EI as the shorthand for emotional intelligence. Beasley chose EQ because it was similar to the measurement term for intelligence, which was called the Intelligence Quotient (IQ). IQ measures a person’s relative intelligence to others in their age group by dividing their personal score on an intelligence test, known as their mental age, by the average score of people who are the same age (down to the month), known as the chronological...

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