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ServiceNow: Building Powerful Workflows

You're reading from   ServiceNow: Building Powerful Workflows Automating IT Service Management

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Product type Course
Published in Aug 2017
Publisher Packt
ISBN-13 9781788628730
Length 1330 pages
Edition 1st Edition
Languages
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Authors (3):
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Tim Woodruff Tim Woodruff
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Tim Woodruff
Martin Wood Martin Wood
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Martin Wood
Ashish Rudra Srivastava Ashish Rudra Srivastava
Author Profile Icon Ashish Rudra Srivastava
Ashish Rudra Srivastava
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Toc

Table of Contents (39) Chapters Close

Title Page
Credits
Preface
1. Module 1 FREE CHAPTER 2. The Interface 3. Lists and Forms 4. UI Customization 5. Understanding Data and Relationships 6. Tasks and Workflows 7. UI and Data Policies 8. User Administration and Security 9. Introduction to Scripting 10. The Server-side Glide API 11. The Client-side Glide API 12. Server-side Scripting 13. Client-side Scripting 14. Debugging 15. Pro Tips 16. Module 2 17. Getting Started with Service-Now 18. Performing Core Configuration and Management Tasks 19. Building Data-Driven Application 20. Configuring Alerts and Notifications 21. Building and Configuring Reports 22. Creating and Configuring Workflow Activities 23. Auditing and Diagnosing Service-Now 24. Module 3 25. ServiceNow Foundations 26. Developing Custom Applications 27. Server-Side Control 28. Client-Side Interaction 29. Getting Things Done with Tasks 30. Events, Notifications, and Reporting 31. Exchanging Data – Import Sets, Web Services, and other Integrations 32. Securing Applications and Data 33. Diagnosing ServiceNow – Knowing What Is Going On 34. Packaging with Applications, Update Sets, and Upgrades 35. Making ServiceNow Beautiful with Service Portal and Custom Interfaces 36. Bibliography

Custom themes


There are already a few theme options available in the Theme tab of System Settings, but you might want to have a few other color schemes available for users to choose from. To look at the themes currently available in your instance, navigate to System UI| Themes. If you're in a Geneva or Helsinki instance, you'll notice quite a few themes that are not listed in System Settings: the additional themes are for UI15 or UI11. Here's how you can tell: Each theme has a field labeled Device that identifies the UI version that the theme applies to. A device value of Browser indicates a UI11 theme, while Doctype indicates a UI15 theme, and Concourse indicates a UI16 theme.

 

I know that sounds very odd, so I'll re-state it another way:

 

  • If the Device field on a given Theme record is set to Browser, then that theme only applies to UI11
  • If the Device field is set to Doctype, then that theme applies to UI15
  • If the Device field is set to Concourse, the theme applies to UI16

 

Let's get hands-on...

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