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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Summary

In this chapter, we went through various aspects of Salesforce Chatter. At the beginning of the chapter, we provided you with an overview of Chatter and ways to enable it for your organization. Then, we went ahead and discussed topics for Chatter and branding Chatter e-mail notification. We also went through Chatter group concepts and ways to post a dashboard snapshot to Chatter. Finally, we looked at various Chatter features such as posting a status, creating a poll, and following and unfollowing records or users with file management concepts.

In the next chapter, we will discuss mobile administration, how to install Salesforce1 and SalesforceA, and their respective configurations.

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