Setting the context for development value streams

The work done by a development value stream is applied to a solution that has a role in the greater context of the journey that the customer takes with an organization to obtain value. This greater context is captured in the operational value stream that the organization may have.

We took an initial look at the differences between Operational value streams, which detail the customer’s needs and how a company’s solutions can fit those needs, and Development value streams, which show the steps needed to develop and maintain a solution, in Chapter 2, Culture of Shared Responsibility. In this section, we will demonstrate how to create an operational value stream with the help of useful tools, such as Gemba walks. The last part of this is finding the solutions that the Operational value stream uses. These solutions become the basis for Development value streams.

Preparing for value stream identification

Mapping both...