Exploring CAS packages – what you need to know
In the previous chapter and earlier in this chapter, we reviewed the different tasks and services that are offered as part of RISE with SAP and how they are categorized within the Roles and Responsibilities document as standard, optional, and additional services. We also looked at a few examples of different tasks that have been categorized as CAS packages, which can be performed by the customer or SI. In case both options are not possible, then you can request SAP to perform these activities as part of RISE with SAP. Some of these CAS packages are either one-time or recurring services, depending on your contract. For instance, a one-time request package could be activities such as upgrade execution and data volume optimization.
Some other examples are as follows:
- Functional upgrade coordination and testing scope
- Security OSS notes and validation
- Application operations
- Data archiving and volume optimization...
