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Jira 8 Essentials
Jira 8 Essentials

Jira 8 Essentials: Effective issue management and project tracking with the latest Jira features , Fifth Edition

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Profile Icon Patrick Li
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€54.99
Paperback Feb 2019 420 pages 5th Edition
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€29.99 €43.99
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€54.99
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Arrow left icon
Profile Icon Patrick Li
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€54.99
Paperback Feb 2019 420 pages 5th Edition
eBook
€29.99 €43.99
Paperback
€54.99
Subscription
Free Trial
Renews at €18.99p/m
eBook
€29.99 €43.99
Paperback
€54.99
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Jira 8 Essentials

Getting Started with Jira

In this chapter, we will start with a high-level view of Jira, going through each of the components that make up the overall application. We will then examine the various deployment options, system requirements for Jira 8, and the platforms/software that are supported. Finally, we will get our hands dirty by installing our very own Jira 8 from scratch with the installation wizard. Finally, we will also cover some post-installation steps, such as setting up SSL to secure our new instance.

By the end of this chapter, you will have learned about the following:

  • The different offerings from the Jira product family
  • The overall architecture of Jira
  • The basic hardware and software requirements to deploy and run Jira
  • Platforms and applications supported by Jira
  • Installing Jira and all of the required software
  • Post-installation configuration options to customize...

Jira Core, Jira Software, and Jira Service Desk

Starting with Jira 7, Jira is split into three different products, and the term Jira now refers to the common platform that all these products are built on. The three products that make up the Jira family are as follows:

  • Jira Core: This is similar to the classic Jira (also known as JIRA), with all the field customizations and workflow capabilities. This is perfect for general-purpose task management.
  • Jira Software: This is Jira Core with agile capabilities (previously known as JIRA Agile). This is well-suited for software development teams that want to use agile methodologies, such as Scrum and Kanban.
  • Jira Service Desk: This is Jira Core with service desk capabilities. This is designed for running Jira as a support ticketing system, with a simplified user interface for the end users, and a focus on customer satisfaction with SLA...

The Jira architecture

Installing Jira is simple and straightforward. However, it is important for you to understand the components that make up the overall architecture of Jira and the installation options that are available. This will help you make an informed decision and be better prepared for future maintenance and troubleshooting, as well as establishing some common terminologies that are often used by the user community and Atlassian support representatives.

High-level architecture

System requirements

Just like any other software application, a set of base requirements needs to be met before you can install and run Jira. Therefore, it is important for you to be familiar with these requirements so that you can plan out your deployment successfully. Note that these requirements are for a behind-the-firewall deployment, also known as the Jira Server or Jira Data Center. The main difference between the two is that Jira Data Center allows for clustering, so you can have additional benefits such as high availability and better scalability. Atlassian also offers a cloud-based alternative called Jira Cloud, available at https://www.atlassian.com/software#cloud-products.

Hardware requirements

For evaluation purposes...

Installation options

Jira comes in two flavors—an executable installer and a TAR.GZ or ZIP archive. The executable installer provides a wizard-driven interface that will walk you through the entire installation process. It even comes with a Java installer to save you some time. The archive flavor contains everything except for a Java installer, which means you will have to install Java yourself. You will also need to perform some post-installation steps manually, such as configure Jira as a service. However, you do get the advantage of learning what really goes on under the hood.

Installing and configuring Jira

Now that you have a good understanding of the overall architecture of Jira, the basic system requirements, and the various installation options, we are ready to deploy our own Jira instances.

In the following exercise, we will be installing and configuring a fresh Jira instance for a small production team. We will perform our installation on a Windows platform with a MySQL database server. If you are planning to use a different platform or database, refer to the vendor documentation on installing the required software for your platform.

In this exercise, you will do the following:

  • Install a fresh instance of Jira Software
  • Connect Jira to a MySQL database

We will continue to use this Jira instance in subsequent chapters and exercises as we build our help desk implementation.

For our deployment, we will use the following:

  • Jira Software server distribution...

Post-installation configurations

The post-installation configuration steps are optional, depending on your needs and environment. If you set up Jira for evaluation purposes, you probably do not need to perform any of the following steps, but it is always good practice to be familiar with these as a reference.

You will need to restart Jira after making the changes that will be discussed in the next section.

Increasing Jira's memory

The default memory setting for Jira is usually sufficient for a small- to medium-sized deployment. As Jira's adoption rate increases, you will find that the amount of memory allocated by default is no longer enough. If Jira is running as a Windows service, as we described in this chapter...

Summary

Jira is a powerful, yet simple, application, as reflected in its straightforward installation procedures. You have a wide variety of options available so that you can choose how you would like to install and configure your copy. You can mix-and-match different aspects, such as operating systems and databases, to best suit your requirements. The best part is that you can have a setup that consists entirely of open source software, which will bring down the cost and provide you with a reliable infrastructure at the same time.

In the next chapter, we will start to explore various aspects of Jira. The following chapters, starting with projects, will talk about key concepts in any Jira installation.

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Key benefits

  • Work on agile projects in Jira from both the administrator and end user's perspective
  • Explore the improved Scrum and Kanban board and backlog
  • Work through exercises at the end of each chapter to reinforce your skills

Description

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.

Who is this book for?

This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes.

What you will learn

  • Understand Jira s data hierarchy and how to design and work with projects in Jira
  • Use Jira for agile software projects, business process management, customer service support, and more
  • Understand issues and work with them
  • Design both system and custom fields to behave differently under different contexts
  • Create and design your own screens and apply them to different project and issue types
  • Gain an understanding of the workflow and its various components
  • Set up both incoming and outgoing mail servers to work with e-mails
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Publication date : Feb 28, 2019
Length: 420 pages
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Language : English
ISBN-13 : 9781789802818
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Publication date : Feb 28, 2019
Length: 420 pages
Edition : 5th
Language : English
ISBN-13 : 9781789802818
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Table of Contents

15 Chapters
Section 1: Introduction to Jira 8 Chevron down icon Chevron up icon
Getting Started with Jira Chevron down icon Chevron up icon
Using Jira for Business Projects Chevron down icon Chevron up icon
Using Jira for Agile Projects Chevron down icon Chevron up icon
Section 2: Jira 8 in Action Chevron down icon Chevron up icon
Issue Management Chevron down icon Chevron up icon
Field Management Chevron down icon Chevron up icon
Screen Management Chevron down icon Chevron up icon
Workflow and Business Process Chevron down icon Chevron up icon
Emails and Notifications Chevron down icon Chevron up icon
Section 3: Advanced Jira 8 Chevron down icon Chevron up icon
Securing Jira Chevron down icon Chevron up icon
Searching, Reporting, and Analysis Chevron down icon Chevron up icon
Jira Service Desk Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon
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