Chapter 2: Transforming the Culture in an Organization

In the previous chapter, we learned about the importance of industrial digital transformation in the commercial and public sectors. The digital technology and business drivers enabling transformation were introduced. The historical evolution of the industrial revolutions leading to the current phase was also covered. Finally, we learned how global and local crises can often accelerate the pace of transformation.

In the first part of this chapter, we will learn that successful digital transformations are reliant on cultural changes that enable transformation. We will learn about the cultural environment that organizations must establish to achieve a successful digital transformation. Next, we will learn about the new roles that are required to complete a successful digital transformation and how we can develop those new skills. We'll also learn about the emergence of the Chief Digital Officer (CDO) and why the CDO is an...