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Hands-On Microsoft Teams

You're reading from   Hands-On Microsoft Teams A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365

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Product type Paperback
Published in Dec 2021
Publisher Packt
ISBN-13 9781801075275
Length 532 pages
Edition 2nd Edition
Languages
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Author (1):
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João Ferreira João Ferreira
Author Profile Icon João Ferreira
João Ferreira
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Table of Contents (16) Chapters Close

Preface 1. Microsoft Teams Basics 2. Microsoft Teams' Core Features FREE CHAPTER 3. How to Use Microsoft Teams: Chats and Conversation 4. How to Use Microsoft Teams: Meetings, Webinars, and Live Events 5. Private vs Public vs Shared: Teams and Channels 6. Teams Templates 7. Employee Experience in Microsoft Teams Using Microsoft Viva 8. Other Microsoft Teams Use Cases 9. Extending Microsoft Teams Using Apps 10. Extending Microsoft Teams Using Custom Apps and Microsoft 365 11. Building Your Own App for Microsoft Teams Using the Developer Portal 12. Building Your Own Bot for Microsoft Teams 13. Microsoft Teams PowerShell: A Tool for Automation 14. Other Books You May Enjoy
15. Index

Building Your Own Bot for Microsoft Teams

Bots are powerful automated agents that can help you to do your daily tasks in an efficient way. You will be able to interact with these automated agents using natural language and they will reply to you in the same way. Bots can be used to replace repetitive tasks that are currently being executed manually, wasting productive time that could be used for other things. Things like requesting days off or submitting expenses can now be integrated into Microsoft Teams as a bot, with this new agent being able to make decisions based on the rules you've defined for it.

QnA Maker and Power Virtual Agents are both tools from Microsoft that allow you to build chat bots without writing code. QnA Maker is part of the Azure stack and provides advanced options that allow you to train the bot to learn how to interact with humans; it is, however, a bit more complex to configure for simple scenarios. Power Virtual Agents is part of the Power Platform...

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