Introduction

Chances are you are already using Microsoft Outlook for your e-mail and contact management, and hopefully you are also using Lync within the organization for messaging and communication. So why not configure Dynamics AX to use them as well so that you can be even more productive?

Dynamics AX allows you to link your user account with your Outlook client. Once you have done this, you are able to synchronize Dynamics AX contacts, tasks, and appointments with Outlook. This means that all this information will now be available on your desktop, tablet, and also your smartphone for the times that you are disconnected from Dynamics AX. You can then take advantage of tools such as the Outlook Social Connector to see what your Dynamics AX contacts are up to on Facebook, LinkedIn, and Microsoft Live. And if you want to send your contacts an e-mail through Outlook, then you can initiate it directly from the Dynamics AX client.

The Lync integration connects you as well, but this time with...