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Communication Toolkit for Introverts

You're reading from   Communication Toolkit for Introverts With practical techniques optimized for introverts, find your voice in everyday business situations

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Product type Paperback
Published in Dec 2014
Publisher
ISBN-13 9781783000685
Length 248 pages
Edition Edition
Concepts
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Author (1):
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Patricia Weber Patricia Weber
Author Profile Icon Patricia Weber
Patricia Weber
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Table of Contents (15) Chapters Close

Communication Toolkit for Introverts
Credits
About the Author
About the Reviewer
Preface
1. Communication Preferences of Introverts and Extroverts FREE CHAPTER 2. Identify and Count on Your Introvert Strengths 3. Confident to Communicate 4. Your Hardworking Wrench: Tighten or Open up Your Listening 5. Your Headband Light - Succeeding in the Business Meeting 6. Tape Measure Your Success for Powerful Presentations 7. Do You Have an Axe to Grind? Use a Positive Approach for Workplace Conflict 8. On the Level to Negotiate with Success 9. Power Tools of Influence, Persuasion, and Selling 10. Quiet Communication can Triumph

Managing your energy depletion from conflict stress


Conflict, whether in the workplace or in our personal lives, is stressful. Conflict can bring up strong emotions and even create body tension.

Stress can come from the frustrations and anger around unresolved conflict. We want to be able to manage our unpleasant emotions during conflict to be able to respond positively. If we let stress take its toll then we will find ourselves with little energy or positive emotion to bring to the situation.

To be able to manage our energy is to be able to more easily resolve the conflict while taking care of ourselves.

Control what you can

Stress limits our ability to think and communicate clearly and reduces our awareness of our feelings. It also prevents us from listening and engaging with others as effectively as we can, which may lead to more problems.

Rather than making conflict a choice between winning or losing, make the priority a creative and mutually beneficial resolution.

When we focus on a mutual...

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