CDFControl

Citrix Diagnostic Facility, or simply CDF, has been around since 2007 and is still considered to be the most used diagnostic tool by Citrix administrators. It has been recently added into Citrix Scout; however, you can still download it as an individual utility from https://www.citrix.com. This tool works well with all the latest releases of Citrix XenDesktop.

CDFControl is an event-tracing utility that is made to capture all Citrix-related diagnostic information and that gets its output from Citrix subsystem DLLs. You need to have local administrator rights on the system to start an event trace.

Note

To download and setup Citrix CDFControl for the first time, please visit http://support.citrix.com/article/CTX111961.

It's always recommended to have a trace captured before opening a case with Citrix because they will always ask for the capture as the first thing.

Once downloaded, you can run CDFControl.exe from the specified folder on the system to take your first trace. It will present...